Disclaimer
Your Journey. Our Priority. How to read the information on this website, and what applies when you book.
1. General information
Welcome to Air Flight Tickets, operated by AIR FLIGHT TICKETS LTD, a company registered in England and Wales under company number 17422145.
The information provided on www.airflighttickets.co.uk is intended to help customers explore flights, accommodation, holiday packages and related travel services.
We make reasonable efforts to ensure that the information presented on our website is accurate, relevant and up to date. However, travel availability, prices, schedules, entry requirements and supplier conditions may change.
Information published on this website should not be regarded as a guaranteed offer, confirmed reservation or substitute for the terms supplied during the booking process.
2. Flight prices and availability
Flight fares displayed on our website are indicative unless expressly confirmed as a final booking offer.
Airfares are subject to airline availability, travel dates, booking class, routing, fare conditions and applicable taxes or charges.
Prices may change before a reservation is accepted and confirmed.
Air Flight Tickets will provide customers with the applicable total price, mandatory charges and relevant booking conditions before requesting payment.
Displayed promotional fares may be available only for specific dates, routes or booking conditions.
3. Travel agency and third-party suppliers
AIR FLIGHT TICKETS LTD operates as a travel agency and works with airlines, accommodation providers and travel partners, including the ticketing consolidator Albrek Travels.
Depending on the booking, we may act as an agent for an identified travel supplier or organiser. Airlines, hotels and other independent suppliers may have their own terms governing the services they provide.
Our role and the identity of the relevant contractual supplier or package organiser will be explained before a booking is concluded.
Where AIR FLIGHT TICKETS LTD has direct contractual responsibilities or statutory obligations, those responsibilities remain unaffected.
4. ATOL protection
Certain qualifying travel arrangements sold through our authorised travel partners may benefit from financial protection under the Air Travel Organiser's Licence (ATOL) scheme.
ATOL protection is not automatically included with every flight, accommodation reservation or travel service.
Where ATOL protection applies, customers will be informed of the relevant ATOL holder and will receive the required ATOL Certificate at the time prescribed by law. The certificate identifies the arrangements covered by the scheme.
AIR FLIGHT TICKETS LTD does not claim to hold an independent ATOL licence.
For further information about ATOL protection, visit www.caa.co.uk/atol-protection.
5. Travel documents and entry requirements
Customers are responsible for checking that their passports, visas, travel authorisations and other required documents meet the applicable destination and transit requirements.
Rules vary according to nationality, passport type, destination, route and individual circumstances.
Customers should consult official government, embassy, consulate and airline guidance before travelling.
Any information provided by Air Flight Tickets concerning travel documentation is general guidance and does not constitute immigration or legal advice.
6. Flight schedules and travel disruptions
Flight schedules, departure times, routes, terminals and operating arrangements may change. Customers should confirm their flight status and check-in requirements directly with the operating airline before departure.
Where flights are delayed, cancelled or disrupted, customers may have rights under applicable passenger-rights legislation.
Air Flight Tickets will provide reasonable assistance in relation to bookings made through us.
Nothing in this Disclaimer removes statutory refund, re-routing, care or compensation rights.
7. Baggage allowances
Baggage allowances and restrictions vary by airline, ticket type, cabin class and route.
Any baggage information provided on our website is general guidance unless expressly confirmed for a specific reservation.
Customers should review their confirmed baggage allowance before travelling. Additional baggage charges may apply under the relevant airline's conditions.
8. Travel advice and safety
Travel advisories, security conditions, medical requirements and local regulations may change without notice.
Customers should consult official government travel advice and appropriate healthcare professionals before departure.
Air Flight Tickets does not provide medical, immigration or legal advice.
We recommend obtaining suitable travel insurance based on the destination, duration and nature of the journey. See our travel tips for a practical checklist.
9. Website availability
We aim to maintain a reliable and accessible website but cannot guarantee uninterrupted availability.
Temporary interruptions may occur because of maintenance, network failures, technical problems or other circumstances.
We will use reasonable care in operating our website and responding to reported issues. Nothing in this section excludes liability that cannot lawfully be excluded.
10. External websites
Our website may include links to airline websites, government resources, travel providers and other third-party services. These links are provided for convenience and information.
We do not control the content, availability, accuracy or privacy practices of independently operated websites.
Users should review relevant third-party terms and policies before using those services.
11. Intellectual property
Unless otherwise stated, original website text, branding, designs and other materials owned by AIR FLIGHT TICKETS LTD are protected by applicable intellectual property laws.
Third-party airline names, trademarks, photographs and logos remain the property of their respective owners.
The appearance of third-party trademarks does not imply sponsorship, endorsement or ownership unless expressly stated.
Unauthorised reproduction of our protected materials is prohibited except where permitted by law.
12. Limitation of liability
Air Flight Tickets makes reasonable efforts to provide accurate website information and competent travel agency services.
We are not responsible for losses caused solely by a customer's reliance on outdated general information where we have exercised reasonable care and no legal duty has been breached.
Nothing in this Disclaimer excludes or restricts liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, breach of applicable consumer protection legislation or any other liability that cannot lawfully be excluded.
Our Booking Terms & Conditions and applicable statutory rights govern individual bookings.
13. Changes to this disclaimer
We may amend this Disclaimer to reflect changes in our services, suppliers, website operations or legal requirements. Any revised version will be published on this page with an updated date.
14. Contact information
AIR FLIGHT TICKETS LTD
Trading as: Air Flight Tickets
Company Registration Number: 17422145
Registered in England and Wales
Registered office:
276 Upminster Road North, Rainham, Havering, United Kingdom, RM13 9JL
Email: hello@airflighttickets.co.uk
Telephone: 0800 007 4114
Website: www.airflighttickets.co.uk
Customer service: Monday to Saturday, 9:00 AM to 7:00 PM, UK time.
Questions about your booking?
Speak to a UK-based consultant on 0800 007 4114.